Privacy Policy  

zueei.com recognizes that privacy and security is a major concern. The guidelines set out below are used to protect your personal information. Please read this Privacy Policy carefully and if you have any issues or concerns, please do not hesitate to contact us. 

What information do we collect about you? 

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website information is collected using cookies. 

How will we use the information about you? 

We collect information about you to process your order, manage your account and if you agree, to email you about other products and services we think may be of interest to you. 

We use your information collected from the website to personalize your repeat visits to our website.
zueei.com will not share your information for marketing purposes with external companies or organizations. 

When processing your order, we will share your information (not payment details) with shipping and courier services in order for your products to be delivered. 

We keep a record of any purchase/s you make from zueei.com. This means we can help to deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant. If you make a purchase via the website, via telephone or in person, we do not store any debit or credit card information.  

These are the circumstances in which we may share some of your data with others:
When we instruct agents, contractors or third party service providers to provide business operations support, including advertising and marketing advice and support, financial services and technology services. Please note that these third parties are under contract, and our service agreements dictate that they only use your information in connection with the services they perform for us and not for their own benefit. 

In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so. 

Marketing 

We would like to send you information about products and services of zueei.com which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, you can unsubscribe at any time.
 

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information at any time.  

Other Websites 

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read the privacy policies on there as they may differ slightly. 

Changes to our privacy policy 

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated July 2018. 

How to contact us 

Please contact us if you have any questions about our privacy policy or information we hold about you.
By email – karen@zueei.com

Ordering Products 

Orders are welcomed by email to karen@zueei.com, or via our website shop at www.zueei.com/shop. Payment is with order, unless previously arranged. Goods are not supplied on a sale-or-return basis. 

Processing and Delivery 

Orders are usually processed and dispatched within 5 days during the working week. However, some orders may take as long than 5 working days to reach you if we run out of stock.  

Please carefully check your parcel on receipt for damages and contact us within 5 days of receipt. We cannot exchange or replace after this period.